Labs · Loom
Running a job is running a relationship. Loom makes both easier.
Every commission on one page: what was asked, what you agreed, what's done, what's next. It keeps you organised and focused, and keeps your client informed and up to date, so the work is the only thing either of you has to think about.
Jobs
Festival brochure shoot
Delivered · 1 open request
Wedding — McAllister
Plan with client
Portrait series — Ostro
Questions sent
Job
Festival brochure shoot
- Enquiry
- Questions
- Plan
- Shoot
- Delivery
- 2 SepEnquiryImages for the festival brochure and website
Came in through the contact form.
- 4 SepQuestions9 of 10 answered
Usage, deadlines, who's in shot, who signs off.
- 6 SepPlanApproved by Jo Baird7 included3 not included2 you'll need
- 12 OctShootHarbour and boatyard, 4 hours
- 21 OctDelivery48 edited images delivered
- 14 JanRequest“Could we use two shots on a festival billboard?”
Priced and sent the same day · Jo to decide
What you agreed
Included
- Four hours at the harbour and boatyard
- 40+ edited images within three weeks
- Use on the festival website and social
Not included
- Printed advertising and billboards
- Drone and evening coverage
With Jo to decide
Billboard licence for two harbour images.
A Loom job page. Example content, not a real client.
Your side
Organised, and on the front foot
- Every commission on its own page: what was asked, what you agreed, what's done, what's next.
- One glance tells you what's with you and what's with them, so you can get back to the work.
- Details stay where you'll find them months later, without searching an inbox.
Their side
In the loop, without chasing you
- One link, no account. They answer your questions in their own words, in their own time.
- They can see where their job is whenever they wonder, which is usually at nine at night.
- Ask for something and they get a clear, friendly answer the same day.
Made for bespoke work
Built for people whose every job is different.
Photographers
Shoot list, turnaround, edit count, where the images can be used. Settled warmly at the start, so a licence question in January has a friendly answer waiting.
Artists and makers
The piece, the revisions, the delivery date, written plainly and agreed once. When a commission grows, it grows on purpose, and the price grows with it.
Project work
Stages, other people's deadlines, a client buying this for the first time. They always know what happens next, which is most of what people want from you.
At the start
Ask like your best day
Loom builds the questions for that job and asks them for you: usage, deadlines, who signs off, what they already have. Clients enjoy being asked properly. It's the first sign they've picked the right person.
Before you begin
A plan they're glad to approve
What's included, what you need from them, and by when, in a page anyone can read in two minutes. They approve it in a click and begin knowing exactly what they're getting, which is where trust starts.
While you work
Progress they can see
Each piece of work sits under the part of the plan it delivers, so the shape of the job stays obvious to both of you. You stay focused on the next thing; they stop wondering how it's going.
As things change
“Could you just…”, welcomed
Clients ask for things; that's a relationship working. Loom answers against what you agreed — covered and in hand, or something new with a price to say yes to. Nobody is put on the spot, and nobody gets a bill they didn't expect.
How it sounds
Three months after the shoot
Could we use the two harbour shots on a billboard for the festival?
Lovely idea. Those were licensed for the website and social, so a billboard needs a quick addition. I've sent it on and you'll have the cost today, so you can decide before the printer's deadline.
An example, not a real client.
No nasty bills. No disappointments.
Everything either of you is relying on gets written down early, in plain words, and agreed by both. So a new request gets a warm answer and a number the same day, and your client decides with everything in front of them.
It sounds like you, too. Loom is built around how you work: your questions, your terms, your way of saying things.
What it gives you
No nasty bills
Anything extra is agreed before it's done, with the cost in plain sight. Your invoice is never the first time a client hears a number.
No disappointments
What's included is written in words they read and approved, so what arrives is what they pictured. Expectations set once, kindly, and kept.
Organised and focused
One page per job, in order, with the next step obvious. Less admin, fewer tabs, more of the day spent on the work you're good at.
Clients who come back
People return to whoever made it easy. Being kept up to date, without having to ask, is what they remember long after the job is done.
Loom, built for your work
It isn't part of every build; it's for people whose work is bespoke enough that the questions matter. Tell us how a job runs for you, from first email to final invoice, and we'll show you what yours would look like.